Consolidated Tribal Health Project
Healthy People. Healthy Families. Healthy Community.

Patient Satisfaction Survey

 

Patient Satisfaction Survey

Patient Information
I identify as
Age
Ethnic Identity
Services used in the past 12 months
Rate your satisfaction with the following:
Access to Care
Access to Care
I can get an appointment when I need one:
The phone reminders by phone and/or mail are helpful:
The after-hours Nurse Triage service is available when I need it:
The CTHP's Patient Transportation Services is available and helpful when I need it:
Waiting
Waiting
I see my provider within 15 minutes of my scheduled appointment time:
I get my lab, X-ray, and/or test results back in a timely manner:
Patient Care
Patient Care
Providers and Staff respected and listened to what I had to say:
Providers and Staff spent enough time with me during my appointment:
Providers and Staff were knowledgeable about my health history during my appointment:
Providers and Staff gave me information and/or instructions I could understand:
Providers and Staff contacted me after the appointment to check in and/or provide additional information:
CTHP referred me to a qualified (outside) provider when they could not provide the service I needed:
The care I received during the last 12 months met my needs:
Customer Service
Customer Service
Reception staff are friendly and professional:
Campus signage is helpful:
The facility accommodates my privacy needs during registration, reception, and visits:
Communications
Communications
The clinic's phone system is helpful in reaching the person or department I need:
Patient Comments
How I learn about CTHP services, programs, news, and events
How CTHP can improve communications